Privacy Policy

1. Introduction

ObituaryCraft ("we", "us", "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard information when you use our platform at obituarycraft.com.

2. Information We Collect

Account Information

When you create an account, we collect your email address and authentication credentials via our authentication provider (Supabase).

Obituary & Memorial Data

We collect the information you provide when creating obituaries, including details about the deceased (name, dates, biographical information) and uploaded memorial photos. This data is provided voluntarily by funeral directors on behalf of families.

Guestbook Entries

Visitors to published memorial pages may submit condolence messages, which include their name and message content. Guestbook entries are subject to moderation by the funeral director.

Usage Data

We automatically collect basic usage data such as page views and feature interactions to improve our service.

3. How We Use Your Information

• To generate obituary drafts using AI (OpenRouter/GPT-4o)
• To host and display published memorial pages
• To moderate guestbook entries
• To store and serve uploaded memorial photos
• To authenticate users and manage accounts
• To improve our platform and user experience

4. AI-Generated Content

When you use our obituary generation feature, the biographical information you provide is sent to a third-party AI service (OpenRouter) to generate draft text. We do not use this data to train AI models. The AI only uses the facts you provide and does not invent or fabricate details.

5. Data About Deceased Individuals

We treat all information about deceased individuals with the utmost respect and sensitivity. This data is used solely for the purpose of creating obituaries and memorial pages, and is only accessible to the funeral director who created the record and visitors to published memorial pages.

6. Data Storage & Security

Your data is stored securely using industry-standard practices. We use Supabase (with Row-Level Security) for database storage, Cloudflare R2 for photo storage, and Cloudflare Pages for hosting. All data is transmitted over HTTPS.

7. Cookies

We use essential cookies for authentication and session management. We do not use third-party tracking cookies or advertising cookies.

8. Third-Party Services

We use the following third-party services:

• Supabase — Authentication and database
• Cloudflare — Hosting, CDN, photo storage, and bot protection
• OpenRouter — AI obituary generation

9. Your Rights

You have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your account and associated data
• Withdraw consent for data processing at any time

To exercise any of these rights, please contact us via our contact page.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify registered users of significant changes via email. Continued use of the platform constitutes acceptance of the updated policy.

11. Contact

If you have questions about this Privacy Policy, please reach out via our contact page.